Clovai Connect™

Clovai Connect™

Patient & Partner Portals Patient portal · FHIR API · Payments ···

Your patients get their data. Your referral partners get an answer.

A patient portal with the standards-based FHIR R4 API access the Cures Act requires, online payments and Good Faith Estimates, closed-loop referrals that actually close, and secure bilingual messaging that keeps clinical conversation out of anyone's personal phone.

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FHIR R4
USCDI access for patient-chosen apps
Cures Act
No special effort, delay or fee
Closed loop
Referrals return a result
EN / ES
Patient-facing, by stated preference
Online
Payments, plans and card on file
Secure
Messaging that stays in the record
Patient portal & API

Access without special effort, delay or a fee — because that is the standard.

Patients see their visit summaries, results, medications, allergies, immunizations, problem list and upcoming appointments; they book, cancel, complete intake, request refills, message their care team and pay a balance. Beyond the portal itself, Clovai exposes a standards-based FHIR R4 API so a patient can connect the third-party app of their choosing to their USCDI data — which is what the information-blocking provisions of the Cures Act require, and what patients increasingly expect. Results release follows the rules you configure within what the regulation permits, so sensitive results reach the patient with the clinical context you intend rather than as an unexplained number at midnight. Everything the patient sees is available in English or Spanish by their recorded preference.

  • → Visit summaries, results, medications, allergies and immunizations
  • → FHIR R4 API access to USCDI data for patient-chosen apps
  • → Configurable results release within regulatory limits
  • → Full patient surface in English or Spanish
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Patient & Partner Portals
Patient portal & API
FHIR R4
USCDI access for patient-chosen apps
Cures Act
No special effort, delay or fee
1 Visit summaries, results, medications, allergies and immunizations
2 FHIR R4 API access to USCDI data for patient-chosen apps
3 Configurable results release within regulatory limits
4 Full patient surface in English or Spanish
Care™ — results, summaries and messaging from the chart
Patient portal & API — Clovai Connect™ · illustrative interface
Payments & financial clarity

Tell the patient what it costs before you tell them what they owe.

Good Faith Estimates are generated for self-pay and uninsured patients within the No Surprises Act timelines, with delivery tracked and retained. For insured patients, cost estimates are built from the live benefit response and the contracted rate, so the number at the front desk resembles the number on the statement. Patients pay online, set up payment plans, keep a card on file for balances after insurance, and see an itemized statement that explains what insurance paid and why the remainder is theirs. Payments post directly to the account in Billing™ and the entry books itself in Finance™ — collection stops being a separate system with its own reconciliation.

  • → Good Faith Estimates within No Surprises Act timelines
  • → Insured cost estimates from live benefits and contracted rates
  • → Online payment, payment plans and card on file
  • → Payments posted to the account and booked in the ledger
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Patient & Partner Portals
Payments & financial clarity
FHIR R4
USCDI access for patient-chosen apps
Cures Act
No special effort, delay or fee
1 Good Faith Estimates within No Surprises Act timelines
2 Insured cost estimates from live benefits and contracted rates
3 Online payment, payment plans and card on file
4 Payments posted to the account and booked in the ledger
Care™ — results, summaries and messaging from the chart
Payments & financial clarity — Clovai Connect™ · illustrative interface
Referrals & partners

A referral that never comes back is a patient you lost track of.

Inbound referrals arrive in a work queue with the clinical question, the insurance and the authorization status already attached, so scheduling happens without three phone calls. Outbound referrals carry the reason, the relevant chart data and the documents the receiving provider needs, and the loop closes when the consult note returns — with an aging report showing which referrals have gone unanswered and for how long. Contracted partners and payers get a portal view of the production, quality and utilization data their agreement entitles them to, without an email request and a manual export. Secure messaging keeps clinical conversation attributable and inside the record instead of scattered across personal phones.

  • → Inbound referral queue with insurance and authorization attached
  • → Outbound referrals with chart data and closed-loop consult return
  • → Referral aging report — what is unanswered and for how long
  • → Partner and payer portal views of contracted data
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Patient & Partner Portals
Referrals & partners
FHIR R4
USCDI access for patient-chosen apps
Cures Act
No special effort, delay or fee
1 Inbound referral queue with insurance and authorization attached
2 Outbound referrals with chart data and closed-loop consult return
3 Referral aging report — what is unanswered and for how long
4 Partner and payer portal views of contracted data
Care™ — results, summaries and messaging from the chart
Referrals & partners — Clovai Connect™ · illustrative interface
Capabilities

What Clovai Connect™ includes

Built for U.S. ambulatory operations. Configured and ready from day one.

👤

Patient portal

Results, visit summaries, medications, appointments, intake, refill requests and messaging — bilingual by patient preference.

🔌

FHIR R4 patient API

Standards-based API access to USCDI data for patient-authorized third-party apps, as the Cures Act requires.

💳

Online payments and plans

Balance payment, payment plans, card on file for post-insurance balances, and itemized statements patients can actually read.

🧾

Good Faith Estimates

Generated for self-pay and uninsured patients within statutory timelines, with delivery tracked and retained as evidence.

🔁

Closed-loop referrals

Inbound queue with insurance and authorization attached; outbound with chart data and consult-note return, plus an aging report.

💬

Secure messaging

Attributable clinical conversation that stays in the record, with response-time tracking — not scattered across personal text threads.

🏢

Partner and payer portals

Production, quality and utilization views for contracted partners, scoped to what their agreement covers. No manual exports.

🔔

Automated patient outreach

Appointment reminders, results notifications, recall and care-gap outreach by SMS, email and voice, with consent tracked per channel.

Native integration

Clovai Connect™ talks to the entire platform

No interfaces to build. No HL7 feeds to maintain. No per-transaction integration fees. Data flows between pillars from day one.

← Back to all pillars
Care™ — results, summaries and messaging from the chart
Scheduling™ — patient self-scheduling and digital intake
Billing™ — statements, estimates and posted payments
Intelligence™ — portal adoption, outreach response and referral analytics
Clovai

Want to see Clovai Connect™ in action?

A 20-minute walkthrough of the module in an organization like yours.

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