Clovai Clovy™

Native AI Operational assistant · Drafting · Reporting ···

Not a chatbot. The operational intelligence inside every module.

Clovy™ lives inside all nine pillars, calibrated to your organization's processes. It answers, drafts, reports and anticipates — appeal letters, denial root cause, purchase orders, care-gap outreach, operational questions in plain language. With human approval on anything clinical or financial, and PHI that never leaves your tenant.

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24/7

Available without interruption

Native

Embedded in every pillar

Human-approved

Clinical and financial actions

Your tenant

PHI never trains shared models

Attributed

Every AI action audit-logged

On demand

Reports without opening a dashboard

Answers & executes

Ask. Clovy™ acts. No menus, no navigation, no support ticket.

Clovy™ answers operational questions in plain language from your own configuration and the Clovai knowledge base: how to post a refund, how to add a payer contract, why a specific claim rejected. When there is a relevant instruction or video, it shows it without sending the user off to a help site. But answering is the smaller half — Clovy™ also acts. It drafts the appeal letter for a denial with the supporting documentation already attached, writes the purchase order from real consumption, builds a report, sets up an alert, and prepares the patient outreach list for a care gap. In English or Spanish, matching whichever language the user is working in.

→ Plain-language answers from your configuration and the knowledge base
→ Drafts appeals with the supporting documentation attached
→ Builds reports and configures alerts from the conversation
→ Works in English or Spanish, matching the user

yourpractice.clovai.app / clovy

Native AI

Answers & executes

24/7

Available without interruption

Native

Embedded in every pillar

1 Plain-language answers from your configuration and the knowledge base

2 Drafts appeals with the supporting documentation attached

3 Builds reports and configures alerts from the conversation

4 Works in English or Spanish, matching the user

Care™ — documentation gaps and coding support

Answers & executes — Clovai Clovy™ · illustrative interface

Reports & optimizes

"What is our A/R over ninety days for Medicaid?" — answered in seconds.

The administrator asks what collections look like this month, which payer is driving the denial increase, or which providers are behind on documentation, and gets the answer from live data across every pillar — without opening a dashboard, exporting to a spreadsheet or waiting for someone to build a report. In Billing™, Clovy™ groups denials by root cause and tells you which fix recovers the most revenue rather than which pile is biggest. In Supply™, it analyzes consumption, seasonality, lead time and contract pricing into a drafted purchase order your buyer reviews. In Care™, it surfaces the documentation gaps that will not support the level of service billed — while the note can still be amended appropriately.

→ Live metrics across every pillar in plain language
→ Denial analysis ranked by recoverable revenue, not volume
→ Purchase orders drafted from consumption and contract pricing
→ Documentation gaps surfaced while they can still be addressed

yourpractice.clovai.app / clovy

Native AI

Reports & optimizes

24/7

Available without interruption

Native

Embedded in every pillar

1 Live metrics across every pillar in plain language

2 Denial analysis ranked by recoverable revenue, not volume

3 Purchase orders drafted from consumption and contract pricing

4 Documentation gaps surfaced while they can still be addressed

Care™ — documentation gaps and coding support

Reports & optimizes — Clovai Clovy™ · illustrative interface

Governance & guardrails

AI in healthcare only works if you can answer for what it did.

Clovy™ drafts, suggests and surfaces — it does not autonomously make clinical decisions or send anything on your behalf without a person approving it. Every AI-assisted action carries attribution: who accepted it, when, and what the underlying suggestion was, in the same immutable audit log as the rest of the record. Protected health information stays inside your tenant and is not used to train models shared across customers, and the AI processing is covered under the same Business Associate Agreement as everything else. Users can see why a suggestion was made and can reject it without workaround. If your compliance committee wants AI-assisted actions restricted by role, or disabled outright for a category of work, that is a configuration — not a support request.

→ Human approval required for clinical and financial actions
→ Every AI-assisted action attributed and audit-logged
→ PHI stays in your tenant and never trains shared models
→ AI capability configurable — and restrictable — by role

yourpractice.clovai.app / clovy

Native AI

Governance & guardrails

24/7

Available without interruption

Native

Embedded in every pillar

1 Human approval required for clinical and financial actions

2 Every AI-assisted action attributed and audit-logged

3 PHI stays in your tenant and never trains shared models

4 AI capability configurable — and restrictable — by role

Care™ — documentation gaps and coding support

Governance & guardrails — Clovai Clovy™ · illustrative interface

Capabilities

What Clovai Clovy™ includes

Built for U.S. ambulatory operations. Configured and ready from day one.

💬

ANSWERS — live operational knowledge

Plain-language answers from your configuration and the knowledge base, with the relevant instruction or video shown in place.

⚡

EXECUTES — actions from the conversation

Creates records, drafts documents, builds reports and configures alerts without hunting through menus.

📊

REPORTS — metrics on demand

Live data across every pillar answered conversationally. No dashboard, no export, no waiting on an analyst.

🧾

DRAFTS — appeals and documentation

Appeal letters with supporting documentation attached, patient communication, and summaries a human reviews before sending.

🤖

OPTIMIZES — purchasing and workflow

Purchase orders from real consumption and contract pricing; denial fixes ranked by recoverable revenue.

🔔

ANTICIPATES — proactive alerts

Filing limits, denial trends, expiring authorizations and credentials, par levels — flagged before they cost anything.

🎓

TEACHES — onboarding accelerator

New staff become effective faster because the answer is in the screen they are working in, not in a manual or a ticket queue.

🛡️

GOVERNED — auditable by design

Human approval on clinical and financial actions, full attribution in the audit log, PHI confined to your tenant, capability restrictable by role.

Native integration

Clovai Clovy™ talks to the entire platform

No interfaces to build. No HL7 feeds to maintain. No per-transaction integration fees. Data flows between pillars from day one.

← Back to all pillars

Care™ — documentation gaps and coding support

Billing™ — denial root cause and drafted appeals

Supply™ — purchase orders from real consumption

Intelligence™ — metrics and reports on demand

Clovai Clovy™

Ask. Clovy™ acts. No menus, no navigation, no support ticket.

"What is our A/R over ninety days for Medicaid?" — answered in seconds.

AI in healthcare only works if you can answer for what it did.

What Clovai Clovy™ includes

ANSWERS — live operational knowledge

EXECUTES — actions from the conversation

REPORTS — metrics on demand

DRAFTS — appeals and documentation

OPTIMIZES — purchasing and workflow

ANTICIPATES — proactive alerts

TEACHES — onboarding accelerator

GOVERNED — auditable by design

Clovai Clovy™ talks to the entire platform

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