Priced per billing provider. Not per person who logs in.
The clinical platform is billed per provider per month. Front desk, billing, management and non-billing clinical staff are included — you should not have to ration logins to control your software bill.
Administrative seats included
No interface or integration fees
Month-to-month or annual — no multi-year lock-in
Complete data export on demand, at no charge
Independent providers & small groups
Clovai Practice™
For the solo physician and the small group practice
Practice Solo
$449/provider/mo
One provider, one location. Everything needed to see patients and get paid, with nothing bolted on.
For multi-site ambulatory groups, health centers and MSOs
Capability
Network Starter
$339/provider/mo
MOST POPULAR
Network Growth
$299/provider/mo
Network Pro
$269/provider/mo
CAPACITY
Billing providers includedAny clinician who renders services billed under their own NPI: physicians, NPs, PAs, therapists, behavioral health clinicians, dentists, optometrists and similar. Plan pricing is calculated on these.
up to 25
up to 60
up to 150
Administrative & support staffFront desk, billing, coding, management, medical assistants, nurses who do not bill under their own NPI, HR and warehouse staff. Included at no additional charge — there is no per-seat fee.
Unlimited
Unlimited
Unlimited
Locations / service sites
up to 5
up to 15
up to 40
Storage
2 TB
5 TB
10 TB
Additional storage
Quoted
Quoted
Quoted
PILLARS
Scheduling™ · online booking · eligibility at booking
Care™ · EHR · e-Rx & EPCS · telehealth · DICOM
Billing™ · scrubbing · 837/835 · denials · A/R
Finance™ · GAAP accounting · payroll · close
People™ · credentialing · exclusion screening
Intelligence™ · RCM, quality and BI engine
Connect™ · patient portal · FHIR API · payments
Supply™ · inventory, DSCSA, controlled substances
—
Optional
Optional
Hospital™ · ED, census, perioperative
—
Optional
Optional
PROGRAM & REPORTING
340B split billing & accumulationFor covered entities: encounter-level eligibility, NDC accumulation, replenishment tracking and duplicate-discount prevention with an audit trail.
Priced per location and operations user — dispensing activated per site
Capability
Supply Regional
$1,499/mo
MOST POPULAR
Supply National
$3,299/mo
Supply Enterprise
Custom
CAPACITY
Operations users includedAnyone who moves the supply chain: purchasing, warehouse, dispensing, pharmacists and pharmacy technicians. Plan pricing is calculated on these.
up to 10
up to 25
Custom
Administrative staffAccounting, billing, A/R, HR and management. Included at no additional charge.
IoT / RFID integration software (hardware separate)
Standard
Advanced
Advanced
ADD-ONS
340B program management (per covered entity)Encounter-level eligibility, NDC accumulation, split billing and duplicate-discount prevention. Priced per covered entity; negotiated at higher volumes.
+$899/mo
+$899/mo
Negotiated
Patient dispensing & pharmacy POS (per site)Activates patient-facing dispensing with e-prescription intake and point of sale. Priced per dispensing site and can be enabled on any plan.
+$249/site
+$249/site
Negotiated
SUPPORT
P1 response SLA
4 business hrs
2 business hrs
1 hr · 24/7
Customer Success Manager
—
Shared
Dedicated
Additional storage and physical IoT hardware are quoted separately. Dispensing can be activated per site on any plan.
Clovai RCM — if you would rather we ran the billing
The plans above are the software: your team works the revenue cycle inside Clovai. If you would rather hand it over, Clovai RCM puts our certified coders and A/R specialists on your account — eligibility, coding review, claim submission, denial appeals, payment posting and patient A/R — working in the same platform, on your data, with your dashboards showing you exactly what we are doing. Priced as a percentage of net collections, so we get paid when you do.
Charge entry review and coding audit
Claim submission, rejection and denial work
Appeals with supporting documentation
ERA posting and contractual variance review
Patient statements and A/R follow-up
Monthly performance review with your leadership
Rate by monthly net collections
Under $150K / month6.5%
$150K – $500K / month5.5%
$500K – $1.5M / month4.5%
Above $1.5M / monthNegotiated
The platform subscription is discounted when Clovai RCM is active — you are not paying twice for the same work. Percentage applies to net collections received, not to charges billed.
Every practice that has switched platforms has a story about the line item nobody mentioned until the invoice. Here is ours, up front.
Implementation
Quoted per organization based on migration scope, number of locations, payer complexity and training needs. It is a one-time fee, quoted before you sign — not discovered later.
Clearinghouse transaction fees, if you bring your own
Using the Clovai clearinghouse connection, EDI transactions are included. If you keep your existing clearinghouse, their per-transaction fees stay on their invoice.
Third-party clinical content licenses
Some drug databases, coding references and clinical decision support content carry their own vendor licensing. We tell you which ones apply to your specialty mix during scoping.
IoT and scanning hardware
RFID readers, barcode scanners, temperature sensors, kiosks and signature pads are hardware. The integration software is included; the devices are not.
Payment processing
Card processing fees go to the processor, not to us. You can bring your own merchant account or use ours.
What is never charged extra
Interfaces between Clovai modules. Administrative and support-staff seats. Automatic updates. Your data export. Signing a BAA. Those are not upsells, and they never will be.
Enterprise · Health systems
Health systems and organizations above 150 providers
For organizations running clinical operations and a supply chain, multiple tax IDs, hospital-based services, or an ambulatory network attached to a health system. Pricing combines the clinical component with the supply component at a bundled rate, with Hospital™, dedicated infrastructure options and a negotiated service agreement.
Clinical + supply components with bundle pricing
All pillars including Hospital™
Premium SLA — P1 under 1 hour, 24/7
Dedicated Customer Success Manager and technical account manager
Enterprise implementation with a named project team
Any clinician who renders services billed under their own NPI — physicians, nurse practitioners, physician assistants, physical and occupational therapists, behavioral health clinicians, dentists, optometrists and similar. Medical assistants, nurses who do not bill independently, front desk, coders, billers, management and warehouse staff are all included at no additional charge. If a provider joins mid-month, we prorate; if one leaves, the seat comes off the next invoice.
Do you really not charge per user?
For administrative and non-billing clinical staff, no. Charging per seat pushes practices into sharing logins, which breaks the audit trail HIPAA expects and makes it impossible to know who did what. We would rather price on providers and have every person who touches the system do it under their own identity.
Is there a long-term contract?
Month-to-month and annual terms are both available; annual carries a discount. There is no multi-year lock-in, and there is no exit fee for taking your data with you. You are entitled to a complete structured export at any time, at no charge, whether or not you are leaving.
What does implementation actually cost?
It is quoted per organization, because a solo provider migrating from one system and a fifteen-site health center consolidating three are not the same project. The quote covers discovery and build, data migration and reconciliation, payer enrollment and EDI setup, training for every role, and hypercare through the first 30 days after go-live. You see the number before you sign.
Can we change plans as we grow?
Yes, in both directions. Add providers and the per-provider rate steps down at the next tier automatically. Lose providers and it steps back. There is no re-implementation when you move between Practice, Network and the Supply add-ons — the data is already integrated underneath.
Not sure which plan fits?
Twenty minutes and we will tell you exactly what you need — including if that is less than you thought.
Prices shown in U.S. dollars and subject to change. Final pricing is confirmed in your service agreement. Nothing on this page is an offer or a binding quote.
